ECOMMERCE CONSULTING SERVICES
Most retail businesses have a website or want to have one to generate more income and increase their client base. However, not all businesses are taking advantage of the opportunities that the online world offers. Small businesses or those that are self-owned often don't have the time to manage their e-stores properly.
​This is where they either hire an agency or freelancer to improve their businesses, but in most cases, they don't offer customised solutions. If they are lucky enough to find a good agency that can really help them improve their businesses online, they will grow in terms of sales and leads generation. However, this is not always the case. As an ecommerce consultant, we try to understand your business first and offer you appropriate guidance to succeed online. We analyse, monitor, audit and suggest expert advice and insight in every aspect of your business so that your business can grow online and you achieve your goals.
OVERVIEW
Many of our clients have asked us a general question about why they might need a good ecommerce consultancy service for their online website. Here are a few of the most important reasons:
WHY HIRE?
Expertise
Ecommerce consultants have the expertise to help you navigate the complex world of online business. They can help you identify opportunities and avoid pitfalls that you might not be aware of.
Strategy
A good ecommerce consultant can help you develop a comprehensive strategy for your online business. This includes everything from marketing and advertising to website design and customer service.
Efficiency
Ecommerce consultants can help you streamline your operations and make your business more efficient. This can save you time and money in the long run.
Growth
With the right guidance, your online business can grow faster than you ever thought possible. Ecommerce consultants can help you identify growth opportunities and develop strategies to capitalise on them.
FEATURES
ECOMMERCE CART
One of the most important factors in starting an Ecommerce business to choose a shopping cart which suits your business the best.
STRUCTURE & DESIGN
Better website structure and design not only helps users to have great experience as well as search engines to crawl efficiently.
ANALYTICS
We look deep into your analytics and similar tools to get a better picture of your business and suggest improvements accordingly.
SEO STRATEGY
Work towards building a better SEO strategy for your business. We can also help you in dealing with your SEO agency.
OPTIMISATION
A guide towards helping you optimise your website following google’s guidelines and UX.
CONVERSIONS
Every ecommerce business wants to improve conversions in terms of sales and leads.
DIGITAL STRATEGY
We find ways to improve or create better digital strategies for your online business.
IDEAS & SUPPORT
Every online business needs a fresh approach/ ideas in order to move forward and grow.
INSIGHTS
LOOKING AFTER YOUR BUSINESS
Online businesses require improvements and creative strategies to perform better. As a result, you may have hired an in-house team of developers, designers, SEO professionals or third-party agencies to do most of the work. In most cases, the results are not really satisfactory and you want to try a new agency or staff. However, by doing that you are not only wasting your money but also your time. By consulting with us, we can audit and examine their performance and report directly to you.
BENEFITS
SAVE MONEY AND RESOURCES
Using our consulting services means you can save money and resources in the long run. We work with you in every aspect of your business and find ways and strategies towards the growth of your business.
We have consulting sessions available for a number of hours. One of our specialists will have a detailed online meeting to discuss your project and offer professional suggestions based on your queries or questions.
1 hr
200 Australian dollars
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Why do you charge for consultation services when many other companies offer them for free?"By charging for our services, we ensure that clients take the consultation seriously and are committed to the process. It also helps filter out individuals who may not be genuinely interested in improving their e-commerce operations or don't have any business at all.
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Do you offer mobile-responsive design?Yes, we prioritise mobile-responsive design to ensure that your website functions smoothly on all devices, including smartphones and tablets.
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Is it possible for other colleagues to participate in our live session?Yes, you are welcome to invite other colleagues to join our live session.
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What can I expect to gain from an e-commerce consultation?If you are a new business and just starting out, you will gain a wealth of knowledge and expertise in areas such as online marketing, ecomemrce platforms, website optimisation, supply chain management, checkout, payments, cross channel marketing etc. For established businesses, our consulting service is just the beginning, and one hour may not fully capture the essence of our offering. Depending on your business's specific needs, at the conclusion of the session, we will assess whether additional sessions are required or if you would benefit from a comprehensive report (additional charges apply). This report will provide you with valuable insights, strategies, and actionable recommendations to enhance your online business, which may encompass guidance on marketing, ads, social media, website optimisation, inventory management, and more."
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I am new to ecommerce business? Do I need consulting service?Starting an ecommerce business can be overwhelming, and it's easy to get lost in the sea of information available online. A consulting service like Biz Vista can help you navigate the ecommerce world and provide guidance on topics such as website design, product selection, marketing strategies, and more. Our team of experts has years of experience in the industry and can help you avoid common pitfalls and make the most of your ecommerce venture. Whether you're just starting out or looking to take your ecommerce business to the next level, consulting services can provide valuable insights and support. Contact us today to learn more about how we can help you succeed in the competitive world of ecommerce.
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Do you accept payments online?Yes, we do. We accept visa, master and amex cards along with paypal.
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Do you offer money back guarantee?For audit, Yes. If our report does not contain any improvements or strategies, we offer money back guarantee. Our experts dig deep into your website structure, user experience, SEO, analytics, search appearance and so forth. Therefore, we are confident that once we create a report, we find issues, improvements and solutions for your online website. No issues or improvement strategies, no money.
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What accesses do you need to perform audit?You need to provide access to following platforms; - Google Analytics - Search Console - Social media access if required - Ads access if we are performing SEM audits. If we require something else, we will let you know. You can allow our email to have "Analysis/Viewing "access.
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How to get started?Please select any of the auditing packages and add to cart. Complete the checkout process while creating an account and other relevant information. You will be prompt to pay for the desired package. Add payment details and all sorted.
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While auditing, do you implement changes to the website?No. All of our audits are conducted without making any changes to your website. However, we may request 'Analysis' access if we need to examine your analytical data or search console. In most cases, we do not need website admin access."
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Is your audit ongoing or one off?It is one off. We recommend revoking all accesses such as analytics or search console etc. after receiving our report and satisfied with the audit we offered.
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While auditing, do you implement changes to the website?No. All of our audits are conducted without making any changes to your website. However, we may request 'Analysis' access if we need to examine your analytical data or search console. In most cases, we do not need website admin access."
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Do you offer money back guarantee?For audit, Yes. If our report does not contain any improvements or strategies, we offer money back guarantee. Our experts dig deep into your website structure, user experience, SEO, analytics, search appearance and so forth. Therefore, we are confident that once we create a report, we find issues, improvements and solutions for your online website. No issues or improvement strategies, no money.
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How long does it take to perform an SEO audit?Typically, we generate our report within few weeks. But it may take longer if required accesses are delayed or vice versa.
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Do you offer SEO services?Depends. We do not offer SEO service to every type of business. However, we are quite selective on taking new SEO projects. Please note that even if take a new project, you will need to choose an audit package first.
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What accesses do you need to perform an SEO audit?You need to provide access to following platforms; - Google Analytics - Search Console - Social media access if required - Ads access if we are performing SEM audits. If we require something else, we will let you know. You can allow our email to have "Analysis/Viewing "access.
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Do you offer money back guarantee?For audit, Yes. If our report does not contain any improvements or strategies, we offer money back guarantee. Our experts dig deep into your website structure, user experience, SEO, analytics, search appearance and so forth. Therefore, we are confident that once we create a report, we find issues, improvements and solutions for your online website. No issues or improvement strategies, no money.
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How much does E-commerce design and development cost?The cost varies depending on the scope, features, and complexity of your project. We provide customised quotes based on your specific needs.
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What platforms do you specialise in for Ecommerce development?We have expertise in Magento, Prestashop, Wordpress, Wix and other similar platforms but we only offer ecommerce development services in either Shopify or BigCommerce.
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What ongoing support and maintenance services do you provide?We choose subsription based platforms that offer support, maintenance, and security etc to their clients. However, we do help our customers to get used to their new platforms and offer support if needed.
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Can you help with data migration from an existing E-commerce platform to a new one?Yes, we can assist with website migration, including product information, customer data, and order history, to ensure a seamless transition to a new E-commerce platform. For Data migration, we offer manual data entry services as well for up to 10,000 products.
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How long does it take to develop an E-commerce website?For a small business with few hundred products, we can design and develop ecommerce site in few weeks. However, larger websites depend on complexity of your project.
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What features can I expect in my Ecommerce store?Your website can include features such as product listings, shopping carts, secure payment gateways, user accounts, order management, inventory tracking, and more. The specific features will be customised to your business requirements.
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Do you offer training for managing the E-commerce website on my own?Yes, we can provide training and documentation to help you manage and update your E-commerce website independently.
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Can you redesign an existing E-commerce website?Yes, we offer website redesign services to revamp and improve your existing E-commerce platform, enhancing its performance, aesthetics, and user experience.
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Can you help with E-commerce marketing strategies and promotion?Yes, we can provide guidance and recommendations for E-commerce marketing strategies, including search engine marketing, social media advertising, email marketing, and content creation etc.
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What payment gateways do you support for online transactions?We can integrate various payment gateways, including PayPal, Stripe, eWay, Buy Now Pay Later Platforms, Authorize.Net, and others, to provide secure online payment options for your customers. Please be aware that your business needs to receive approval for the use of payment gateways and have integration credentials ready or at least have login information.
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What is E-commerce Design & Development?Ecommerce Design & Development refers to the process of creating and optimising online stores, including the website design, functionality, and features, to facilitate the buying and selling of products or services over the internet.
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Can you integrate third-party tools or software with my E-commerce site?Yes, we can integrate various third-party tools, extensions, apps and software for functions like analytics, marketing, CRM, and more to enhance your website's capabilities.
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Do you provide SEO services for E-commerce websites?It varies. We don't provide SEO services to every business, as we are selective about the projects we take on. If we do decide to take on a new project, please keep in mind that you will be required to select an audit package as a starting point.